Lincoln Public Schools

Visit LPS online at http://www.lps.org/
This page can be found at http://www.lps.org/post/index.cfm?collection=8
or by using the QR code to the right.

Friday March 19, 2010 · 28° and light snow in Lincoln

LPS Training & Technology Support

Welcome to LPS Training & Technology Support

Whether you have a general "How do I?" question or a problem related to your LPS computer system, this site provides you with the information and contacts to assist you.

Fast Links: Our Fast Links to the right provide an easy way to receive help. Clicking on LPS Supported Software and Services takes you to a listing where you will find a lot of good information, including LPS developed documentation for our programs and services. Should you require additional assistance making something work or if ou need to report that something is broken - you may use the Create Ticket button to request assistance from one of our support specialists using our ticketing system, LiveTime. (How to create a LiveTime support ticket) Finally, the last button will take you to the location where you can submit feedback after you have taken one of our training classes.

If you would like to speak directly with a Helpdesk support specialist, please call 436-1735. The LPS Helpdesk is available Monday through Friday, between the hours of 7am and 5pm.  Summer Hours 7:00am to 4:00pm.

 

Technology Survival Guide

This web site should be utilized as a guide for all staff to the core web services you may use as an LPS employee.

Posted on January 18, 2010

Atomic Learning (AL)

LPS subscribes to Atomic Learning, a web site, chock full of video tutorials on software applications, learning accelerators and teacher to teacher lessons. This resources is accessible at school AND at home for LPS staff, students and parents!!

Posted on January 01, 2010

Flip Camera Basics

An introduction to pocket video cameras and the basics of using a Flip camera.

Posted on November 12, 2009

Merge, Rearrange, or Delete PDF Pages with Preview (Mac)

If you are using a Macintosh you have a tool called Preview in your Applications folder. It appears to be a very simple tool for opening PDF files and pictures. If you take a closer look you’ll find that it has many tricks up its sleeves, including the ability to merge, rearrange, and delete pages of PDF files. (REQUIRED MAC OS 10.5 or newer.)

Posted on August 24, 2009

Printing, Scanning, Copying & Faxing in LPS

Documentation for IDM processes like copying to MFDs, printing to MFDs, scanning and printing to the Print Center, faxing, etc.

Posted on June 15, 2009

DocuShare

DocuShare is a web-based content management application that lets you use your web browser to store, view, edit, and share information with other users across the Internet. Anyone with access to your DocuShare site can download and upload documents, create and manage repositories called collections, and create calendars, discussions, and other site objects.

Posted on April 17, 2009

Information Center for Employees (ICE)

The Information Center for Employees (ICE) is a collection of information pertaining to you, the employee. You will be able to use this site to review and/or update your personal information such as your home address, phone number(s), and e-mail address(es). In addition, this is also where you can look at your paycheck information, your W-2, and online benefits.

Posted on March 13, 2009

Employee Management Center

The Employee Management Center (EMC) displays the employee's work schedule for the selected fiscal year.

Posted on March 13, 2009

eDisk (LPS)

Students do not have a dedicated computer so they do not have any local storage to use for storing files. Thus, a service is available to students called eDisk that provides them with basic file storage and retrieval while on the LPS network. Staff also have eDisk access. eDisk is a place where staff can drag and drop files and serves as an excellent place to back up files such as bookmarks and printer files that would be lost if the computer were re-imaged.

Posted on March 13, 2009

File Names

Computer users frequently save files. Every time they do, they are faced with a small decision - "What should I name this file?" Some of you have never given this a second thought and have been just fine, while others have learned through difficult experiences that some file names are better than others. Because this is a question that pops up on a regular basis, please consider the following information.

Posted on March 13, 2009

Filing A Support Request (Helpdesk Ticket)

LPS utilizes a web-based system for reporting technology issues. This web page explains how to enter a support request via this system.

Posted on November 07, 2008

Applications, Applications Everywhere

There are a lot of programs/applications that are utilized on LPS computers. This chart is a summary of the most common.

Posted on August 03, 2007

LPS Supported SOFTWARE and SERVICES

Request support with a HELP TICKET

Offer your TRAINING FEEDBACK

 

 LPS District Training & Support Team

  • Kristi Peters - Training and Support Coordinator
  • Ray Bretthauer - Helpdesk Manager
  • Lorraine Curtright - Application Specialist/Trainer
  • Linda Dickeson - Application Specialist/Trainer
  • Dawn Dockweiler - Helpdesk System Specialist
  • Doug Drewes - Helpdesk System Specialist
  • Jon Noack - Helpdesk System Specialist
  • Mary Olson - Application Specialist/Trainer 
  • Chris Pultz - Application Specialist/Trainer
  • Carra McClelland - Helpdesk System Specialist
  • Brent Pavel - Helpdesk System Specialist
  • Rob Smith - Application Administrator
  • Shari Wiles - Application Specialist/Trainer

LPS Field Support Team

  • Darin Raguse - K-12 Technology Coordinator 
  • High School Support Specialists
    • East High School - Angie Jaeger
    • Lincoln High School - Dave Smith
    • North Star High School - Mike Bogus
    • Northeast High School - Mickey Nevitt
    • Southeast High School - Aaron Redling
    • Southwest High School - Brandon Gunderson
  • Drew Raemakers - K-8 Support Manager
  • Kerk Wilson - K-8 Support Specialist
  • Middle School Support Specialists
    • Culler Middle School - Ben Keown
    • Goodrich Middle School  - Jeff Richie
    • Irving Middle School - Steven Pasika
    • Lefler Middle School - Michael Quick
    • Lux Middle School - Laurie Lindgren
    • Mickle Middle School - Andrew Zimmer
    • Park Middle School - Kelly Kubitschek
    • Pound Middle School - Deb Lyon
    • Schoo Middle School - Colleen Morehead
    • Scott Middle School - Jack Sibert

LPS Computing Services Leadership Team